The 28 Mars Casino support team is available around the clock, every day of the year. Whether you have a question about a bonus, need help with a withdrawal, or want to clarify account verification requirements, there is always someone available to assist Australian players in real time. Support operates in English and covers all aspects of your account, from technical issues to payment queries.
Live Chat
The fastest way to get help. Open the chat widget from any page on the site or within the mobile app. Typical response time is under two minutes during peak hours. Available 24/7, including weekends and Australian public holidays.
Email Support
For queries that require documentation, such as KYC verification or dispute submissions, email is the preferred channel. Send your message with any relevant attachments and expect a response within 24 hours.
In-App Support
Live chat is fully accessible within the 28 Mars Casino mobile app on iOS and Android. No need to switch to a browser, contact support directly from your game session without interrupting your play.
